Free Fast Delivery
Secure Payment
Free Click & Collect
Visit Our Showroom
;

Privacy notice

 

PRIVACY POLICY

 

This Privacy Policy regulates the use by Homerite Bathrooms ("Homerite Bathrooms"/"we"/"our"/"us") of the information you provide when using the Homerite Bathrooms website. It is to be read in conjunction with the terms and conditions of use of the site.

 

Homerite Bathrooms is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Homerite Bathrooms’ data processing practices.

 

To improve customer experience and our quality of service, we use technology on areas of the site to record user movements including page scrolling and text entered into forms. The information this technology collects does not include bank details and will be for internal use only. Data collected in this manner assists us in identifying usability issues as well as improving technical support for users.

 

REGISTRATION:

In order to provide the best service for our customers, we require the user to go through a short registration process. This will include all the necessary information to fulfil your order quickly and easily, and will include your name, address, email address and contact number.

 

This information will be only used to contact you;

  •          to arrange a date/time for delivery
  •          in the unlikely event of an issue with stock
  •          to contact you with our special offers/new products unless you have specified otherwise
  •          occasionally we may request feedback for your experience with the service

 

We will never pass your details on to any third party.

 

SECURITY:

Homerite Bathrooms will do its utmost to protect the information you provide. Access to your information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers on which we store personally identifiable information, are kept in a secure environment.

 

We do not store customer credit card details nor do we share customer details with any 3rd parties.

 

To help us keep this information confidential, you should:

  •          Keep your password secret
  •          Never share the URLs for pages that you have looked at, while logged in as a registered customer

 

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this privacy notice.

 

COOKIES:

A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file. A cookie helps analyse web traffic or lets web site operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Denial of a traffic log cookie may prevent you from using the website. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly enforced. We know that people have concerns about cookies, but we believe that the benefit that you gain from their proper use is worthwhile. You may set up your web browser to notify you of cookie placement requests or decline cookies completely (although declining them may prevent you from being able to use the web site properly or at all).

 

EMAIL, NEWSLETTERS, OPT OUT AND UNSUBSCRIBE:

Users have the option to subscribe to email services, which we offer. Out of respect for the privacy of our users we present the option not to receive these types of communication.