TERMS AND CONDITIONS
In these terms and conditions the following terms shall have the following meanings :-
'We, Us, Our' – Storeglove Ltd t/a Homerite Bathrooms
402 6250 00
'You, Your' - The Customer/Consumer
'Contract' - Means any order of goods by the Customer that is accepted by Us.
'Goods' - Any Goods forming the subject of a Contract including parts of, or materials incorporated in them, as more particularly described upon this Website.
'Website' - Our Website, the address of which is:- www.homeritebathrooms.co.uk
Our contact details are:-
Unit D3 Westpoint Industrial Estate
Prices and Payment
The Price of the Goods is set out on the Website and on the confirmation of order. The price is in Great Britain Pounds Sterling and includes all taxes or other duties due, including Value Added Tax.
Pricing Errors: In the event that there is a misprint or clear pricing error on the website then Homerite Bathrooms will not be bound to honour any orders made at that price.
Delivery and Returns
Delivery costs will be made clear at the checkout stage. We frequently run offers and promotions for free delivery and discounted delivery.
Your order is usually dispatched the next working day, depending on the time of your order. You can expect delivery within 2-3 days of placing your order.
Orders can be collected free of charge from our shop in Cardiff.
Shortly after your order you will be contacted to arrange a day for delivery. It is important that you leave a phone number so we are able to do this. Your order will not be despatched until we have spoken to you to confirm delivery.
Deliveries are generally made between 7am and 6pm. You will be contacted on the day to give you a more accurate delivery time.
You are responsible for making all necessary arrangements to take collection of your order, including having appropriate manpower to take delivery for large/heavy items.
Your order will be delivered to your door by one person – for insurance purposes, delivery staff are not allowed to deliver items to specific rooms.
If you fail to take delivery or fail to give us adequate delivery instructions on the date agreed for delivery, then we reserve the right to charge you the subsequent delivery charges.
We recommend that you do not confirm the start date with your installer until you have received and checked your delivery. We will not accept liability for any additional costs that you incur while any product issues are resolved.
Risk of damage to, or loss of the goods shall pass to you at the time we deliver to your agreed delivery address.
You have 3 days to report any damages or shortages with your order. No returns will be accepted after this period.
All returns must be unused and in a resalable condition, in original retail packaging. They should be packaged appropriately as we will not be responsible for any damages in transit.
Any returns that you have ordered incorrectly are subject to a re-stocking charge of up to 25% of the value of the Goods.
If you need to cancel an order, or any part of an order, then you must contact us as soon as possible either through the Website, by emailing email@example.com or by phoning us on 02920 711001.
We will endeavour to recall any Goods that have already been dispatched, but will not be responsible for any costs incurred for returning the Goods.
Extent of Liability
We will not be liable to you for any loss or damage which you suffer as a result of any breach by us of this contract, including, but not limited to, consequential loss to you and/or loss or damage to the property of third parties. In any event our liability to you arising directly from our negligence will not exceed the invoice value of the Goods. Nothing in this clause will limit our liability for death or personal injury resulting from our negligence. This clause does not affect your statutory rights.
We make every effort to ensure that this Website is free from viruses or defects. However, we cannot guarantee that your use of this Website or any website accessible through it will not cause damage to your computer. It is your responsibility to provide adequate protection for your equipment which you use to access this Website. We will not be liable to you or to anyone else for any loss or damage which may be caused to any equipment arising as a result of your use of this Website.
Homerite Bathrooms is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Homerite Bathrooms’ data processing practices.
To improve customer experience and our quality of service, we use technology on areas of the site to record user movements including page scrolling and text entered into forms. The information this technology collects does not include bank details and will be for internal use only. Data collected in this manner assists us in identifying usability issues as well as improving technical support for users.
In order to provide the best service for our customers, we require the user to go through a short registration process. This will include all the necessary information to fulfil your order quickly and easily, and will include your name, address, email address and contact number.
This information will be only used to contact you;
To arrange a date/time for delivery
In the unlikely event of an issue with stock
To contact you with our special offers/new products unless you have specified otherwise
Occasionally we may request feedback for your experience with the service
We will never pass your details on to any third party.
Homerite Bathrooms will do its utmost to protect the information you provide. Access to your information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
To help us keep this information confidential, you should;
Keep your password secret
Never share the URLs for pages that you have looked at, while logged in as a registered customer
When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this privacy notice.
A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file. A cookie helps analyse web traffic or lets web site operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Denial of a traffic log cookie may prevent you from using the website. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly enforced. We know that people have concerns about cookies, but we believe that the benefit that you gain from their proper use is worthwhile. You may set up your web browser to notify you of cookie placement requests or decline cookies completely (although declining them may prevent you from being able to use the web site properly or at all).
Email, Newsletters, Opt Out & Unsubscribe:
Users have the option to subscribe to email services, which we offer. Out of respect for the privacy of our users we present the option not to receive these types of communication.